These Terms of Service govern your use of Divorce Decoded (divorcedecoded.com.au), operated from Sydney, Australia. By creating an account or using the platform, you agree to these terms.
1. Nature of the service
Divorce Decoded provides general legal information, emotional support tools, and case management resources for Australians navigating separation and divorce. It is not a law firm and does not provide legal advice. Nothing on this platform constitutes legal advice. All information is general in nature and does not account for your specific circumstances. Always consult a qualified Australian family lawyer for advice specific to your situation.
2. Eligibility
You must be 18 years or older to use this platform. This platform is designed for use in Australia or for matters subject to Australian family law.
3. Your account
You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information during registration. You may not share your account with another person.
4. Subscriptions and payments
Free accounts are available at no cost. Paid subscriptions (Pro and Bulldog) are billed through Stripe. Subscriptions renew automatically unless cancelled. You may cancel at any time from your account settings. Refunds are considered on a case by case basis. Contact help@divorcedecoded.com.au with refund requests.
5. Concession rate
Divorce Decoded Pro is available at A$9 a month, billed monthly, to anyone who declares one of the grounds set out on the concession rate page: a Centrelink concession card, a grant of legal aid, a referral from a recognised support service, or financial hardship for another reason. You make that declaration yourself and we do not require documents. By making it you confirm that the ground you chose is true and you accept that we may ask you for proof of it later. We ask you to confirm your declaration again every 6 months. If a declaration is untrue, or you do not confirm it when we ask, we may contact you and change or end the concession rate. We do not change your subscription or your price without telling you.
6. Your content
Documents and information you provide remain your property. We do not claim ownership of your content. We will not share your content with any third party except as required by law.
7. Automated guidance
Responses generated by our platform tools are based on general information about Australian family law. They may not be accurate, complete, or applicable to your situation. Do not make legal decisions based solely on platform-generated guidance without consulting a qualified lawyer.
8. Privacy
We collect and handle your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). See divorcedecoded.com.au/privacy.
9. Limitation of liability
To the maximum extent permitted by Australian law, Divorce Decoded is not liable for any loss or damage arising from your use of the platform, including reliance on any information or guidance generated by the platform.
10. Changes to terms
We may update these terms from time to time. We will notify you of significant changes by email or in-platform notification.
11. Governing law
These terms are governed by the laws of New South Wales, Australia.
12. Contact
For questions about these terms: help@divorcedecoded.com.au